Automated Reminders That Cut No-Shows by up to 40%
Automated SMS and email reminders sent 24 hours and 1 hour before every appointment. Reduce no-shows by 30–50% without lifting a finger.
What you get
- SMS and email reminders sent automatically before every appointment
- Reduce no-shows by 30–50% — the single highest-ROI feature for appointment businesses
- One-click reschedule links so customers move appointments instead of skipping them
- Customizable message templates per service or staff member
- Works with Canadian carriers out of the box
Frequently asked questions
How much do automated reminders reduce no-shows?
Businesses using automated SMS reminders report 30–50% fewer no-shows on average. Reminders sent 24 hours and 1 hour before the appointment perform best.
Are SMS reminders included in every plan?
SMS reminders are included from the Growing plan up, with per-message carrier rates applying. Email reminders are included on every plan.
Can customers reschedule from the reminder?
Yes. Every reminder includes a one-click link where customers can reschedule to another open slot — which recovers bookings that would otherwise become no-shows.