Features
Everything your service business needs to book, manage, and get paid — in one platform.
Online Booking
Let customers book appointments online 24/7 with real-time availability. SBM Portal's online booking works on any device — no app, no account, no phone tag.
Automated SMS & Email Reminders
Automated SMS and email reminders sent 24 hours and 1 hour before every appointment. Reduce no-shows by 30–50% without lifting a finger.
Invoicing & Payments
Generate invoices from completed appointments in one click and collect payment by credit card or Interac. No separate invoicing tool, no double entry.
VIN Decoder
Enter a VIN and SBM Portal fills in year, make, model, engine, and trim automatically. Built for auto repair shops that are tired of typing vehicle details.
Digital Vehicle Inspections
Send inspection results with photos to your customer's phone. They approve recommended work with one tap — no phone tag, no misunderstandings.
Staff Scheduling
Set availability per team member, block time off, and let the calendar prevent double bookings automatically. Staff scheduling that just works.
Multi-Branch Management
Manage multiple branches with per-location staff, hours, taxes, and reporting — all from one SBM Portal account.
Customer Management (CRM)
Complete customer profiles with appointment history, notes, vehicles, pets, and preferences. Every interaction in one place.
Reports & Analytics
Revenue trends, busy days, top services, and customer analytics — the numbers you need to run your business, without a spreadsheet.
Waitlist Management
When a slot opens up, waitlisted customers get notified automatically. Turn cancellations into filled appointments instead of lost revenue.