Digital Vehicle Inspections Customers Approve From Their Phone
Send inspection results with photos to your customer's phone. They approve recommended work with one tap — no phone tag, no misunderstandings.
What you get
- Technicians complete inspections on any phone or tablet
- Photos and notes show customers exactly what you see
- Customers approve or decline recommended work with one tap
- Approved work flows straight into the work order
- Builds trust — transparency is the #1 driver of auto shop reviews
Frequently asked questions
How do customers receive inspection results?
By text or email with a link to a clear, photo-rich report. They tap to approve or decline each recommended item, and their choices update the work order automatically.
Do digital inspections increase approval rates?
Yes. When customers can see the worn brake pad or cracked belt in a photo, approval rates on recommended work rise significantly compared to phone descriptions.